Who is NCLab?
NCLab is an indepth career training company. This means that we are much more focused on making our trainees job-ready and even helping them get the job of their dreams than a typical e-learning company. We not only provide self-paced college-level career training programs of exceptional quality but we also work with our trainees as if they were our colleagues. The training is not easy, therefore we pre-screen applicants. Thanks to our partnerships with numerous colleges and universities, our trainees can earn official college career certificates. But more importantly, our unique practice-based training method helps trainees obtain the practical experience which they need to capture high-paying jobs, advance in their careers, and have a better life.
What will you do at NCLab?
You will make a major, positive difference in people’s lives. You will love being part of our great team.
Open positions
We are currently hiring for the following positions:
Sales Administrative Assistant
Job Title: Sales Administrative Assistant
Seeking a driven, growth-oriented administrative assistant to join our dynamic team. At NCLab,
Salary: $45,000
Benefits: Medical, Dental & Vision after 90 Days
Job Type: Fully Remote
Seeking an organized, goal-oriented administrative assistant to join our dynamic team. NCLab is an educational software company that is actively fulfilling its mission to improve the quality of its clients’ lives through Data Analyst, Python Programmer, and Automation Technician career training programs. NCLab also partners with enterprises to provide professional assessment and skills training for their employees in many different career sectors. We are currently in an exciting stage of growth and are in need of a sales administrative assistant to work with the sales team. This position has a potential growth path into the Client Relations Specialist sales position.
At NCLab, we place a high value on providing training that addresses the most in-demand skills employers are looking for. Our trainees seek our training to obtain applicable skill sets that will give them better careers, or help them with skills gaps they have in their current careers. Working with the sales team as an administrative assistant, you will play a big role in helping to improve a lot of lives, through supporting them through the enrollment and application process. You will work closely with the sales team, and with the coaching team to obtain documents, submit them for approval, and to let the clients know when they have been approved. In this role, you will work with a team that will be training you in NCLab products. You will get to see how the sales process goes and how the enrollment and coaching processes go, and to be a huge part of this. There is a potential growth opportunity into the Client Relations Specialist sales position, if the interest is there.
The job duties for this position include but are not limited to:
- Respond to website inquiries to schedule initial calls
- Process, enter, & submit grant applications & supporting documents
- Email and phone correspondence with clients for scheduling
- Schedule appointments and manage the calendar
- Attend weekly sales department meetings
- Schedule initial calls from website chat
- Input data into Salesforce, Excel, Google Sheets
- Professional email and phone correspondence with partners
- Social media planning & posting on directed schedule
- Manage and update student files in CRM
Qualifications
- Must have excellent oral communication skills and extreme attention to detail skills
- Must be able to multitask, prioritize projects, and follow procedures
- Ability to adapt to changing environments, and to enjoy a fast-paced environment
- Ability to work both independently, lead on projects where inquired, and contribute as a team player with a commitment to team development
- Must be dependable, punctual, timely, and accommodating
Requirements:
- 2 years min. of experience in an office environment
- 1 year min. experience working remotely
- Must be able to pass a background check
Please submit your cover letter and resume to jen@nclab.com
Client Relations Specialist
Job Title: Client Relations Specialist
Position Type: Remote Sales Position
Base Salary: $42,500 base, plus commission
Benefits: Medical, Dental and Vision after 90 days
Hours: Full time
Do you have the drive to help individuals get great 21st century jobs? Come join our team as a Client Relations Specialist where you will make a significant impact on the lives of individuals. At NCLab, we provide the best online professional development training programs for those wanting to upskill themselves to get better careers. We make a significant difference in our clients’ lives by empowering them.
We are looking for a highly motivated individual to join our Client Relations Department to handle the selling of individual clients. In this position, you will be the first point of contact with incoming, organic leads. You will be required to work with them through the sales cycle, up to the point that they are enrolled in their training. When individual clients enroll, you will receive commission that is delivered monthly.
You will be required to spend some time daily in learning our training products, to better understand them and how they benefit our clients. You will also be trained in grant funding application procedures, which is a large part of our incoming clientele.
You will work directly for the Client Relations Manager and use Salesforce to do all record keeping.
At NCLab, our Client Relations Specialists make an unforgettable impact on our clients. As a quickly growing company, we are only seeking candidates who want to grow with us. As you grow professionally, your actions and ideas will be recognized, and will have an impact on our company’s growth.
Position Requirements:
- Satisfactory score on our Career Readiness assessment
- The ability to be trained and to work remotely
- The ability to pass a background check
- 2 years minimum selling experience
- 5 year verifiable employment history
- Salesforce experience a big plus
Please submit your cover letter and resume to heather@nclab.com