NCLab (”Service”) is operated by NCLab Inc. (”Provider”, ”We”). We process Personal Data as a Controller as defined by GDPR.
Personal Data That We Collect
When you use our Services we may collect Personal Data.
For all Users, we collect Personal Data when you voluntarily provide such information to the Services, such as when you register for access to the Services, contact us with inquiries, respond to one of our surveys or browse or use certain parts of the Services. The Personal Data we may collect includes without limitation your name, address, email address and other information that enables Users to be personally identified.
We also automatically collect certain technical data that is sent to us from the computer, mobile device and/or browser through which you access the Services. Automatic Data, includes without limitation, a unique identifier associated with your access device and/or browser (including, for example, your Internet Protocol (IP) address) characteristics about your access device and/or browser, statistics on your activities on our website, information about how you came to our website and data collected through Cookies, Pixel Tags, Local Shared Objects, Web Storage and other similar technologies.
When you register for the Services or otherwise submit Personal Data to us, we may associate other Non-Personal Data (including Non-Personal Data we collect from third parties) with your Personal Data. At such instance, we will treat any such combined data as your Personal Data until such time as it can no longer be associated with you or used to identify you.
If you register for a free trial or subscription, you will provide financial information (e.g., your credit card number and expiration date, billing address, etc.) some of which may constitute Personal Data.
We may also collect or receive Personal Data from third party sources, such as Organizers, other Consumers, social media or other third party integrations, your credit card issuing bank, our payment processing partners or other third parties.
How We Use Your Personal Data
If you provide Personal Data for a certain purpose, we may use the Personal Data in connection with the purpose for which it was provided. For instance, if you contact us by e-mail, we will use the Personal Data you provide to answer your question or resolve your problem and will respond to the email address from which the contact came.
If you provide Personal Data in order to obtain access to or use of the Services or any functionality thereof, we will use your Personal Data to provide you with access to or use of the Services or functionality and to analyze your use of such Services or functionality. For instance, if you supply Personal Data relating to your identity or qualifications to use certain portions of the Services, we will use that information to make a decision as to granting you access to use such Services and to assess your ongoing qualification to use such Services.
Where it is in accordance with your marketing preferences, we may use your Personal Data to contact you in the future for our marketing and advertising purposes, including without limitation, to inform you about services or events we believe might be of interest to you, to develop promotional or marketing materials and provide those materials to you, and to display content and advertising on or off the Services that we believe might be of interest to you.
Disclosing Information to Third Parties
Accessing User Accounts
We do not access accounts of NCLab users except with their explicit permission in order to fix bugs or help solve problems.
Monitoring Usage of Resources
Collecting Email Addresses
We collect email addresses of users in order to send a new password upon request and to send occasional updates and news about our Services. Users can unsubscribe if they do not wish to receive these updates.
Credit Card Information
We do not collect or store credit card information. Credit card processing is done using external providers such as PayPal or Braintree.
We use third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to provide Service.
We Respect Your Rights in Regards of Information
You have the right to having your personal data deleted or removed without the need for a specific reason as to why you wish to discontinue.
You have the right to restrict data processing – an individual’s right to block or suppress processing of their personal data.
You have the right to data portability – this allows users to retain and reuse their personal data for their own purpose.
You have the right to object – in certain circumstances, individuals are entitled to object to their personal data being used. This includes if a company uses personal data for the purpose of direct marketing, scientific and historical research, or for the performance of a task in the public interest.
To do so please use the contact information below.
International Privacy Laws
NCLab may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your NCLab primary account holder account or by placing a prominent notice on our site. Such notice will be given at least 3 days in advance of the date the new policy will be applied.
You can contact us anytime to request access, delete or modify information we have about you.