General Terms

NCLab (”Service”) is operated by NCLab Inc. (”Provider”, ”We”).

Disclosing Information to Third Parties

We will not disclose any information about NCLab users to third parties unless it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Use, or as otherwise required by law. We would have to transfer information about you if Provider was acquired by or merged with another company. In this event, we would notify you before information about you is transferred and becomes subject to a different privacy policy.

Accessing User Accounts

We do not access accounts of NCLab users except with their explicit permission in order to fix bugs or help solve problems.

Monitoring Usage of Resources

It order to ensure stability of Service and in agreement with Terms of Use, we monitor the amount of data stored in each user’s account, usage of CPU time, runtime memory, and bandwidth. In order to improve Service, we monitor what applications (modules) each user uses and how often. This information is processed using statistical methods. We use collected information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, and research.

Collecting Email Addresses

We collect email addresses of users in order to send a new password upon request, and to send occasional updates about the Service. Users can unsubscribe if they do not wish to receive these updates.

Credit Card Information

We do not collect or store credit card information. Credit card processing is done using external providers such as PayPal.

Cookies

A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web sites computers and stored on your computers hard drive. Cookies are required in order to use the Service. We use cookies to record current session information, but do not use permanent cookies. You are required to re-login to your NCLab account after a certain period of time has elapsed to protect you against others accidentally accessing your account contents.

Data Storage

We use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to provide Service.

Data Ownership

Paying users starting with Basic Plan retain all rights to their private data and private projects. Free users expressly agree that anyone can copy, modify, and use in any way all their data in NCLab which by default are public – see Terms of Use for details.

Changes

Provider may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your NCLab primary account holder account or by placing a prominent notice on our site. Such notice will be given at least 3 days in advance of the date the new policy will be applied.

Questions?

Any questions about this Privacy Policy should be addressed to support(at)nclab(dot)com.